It's my birthday today!

March fifteenth and I'm 29 years old. Yay!
It's not fair, my birthday should not be this stressful.
I like being with Three for my phone contract. My latest one expired last week and I don't want to get an upgrade, I just want to start over with a new contract. In january I wrote a letter to Three asking them to terminate my contract when it came to the end of the term. I got a phone call from an agent confirming reciept of my letter. But she did not tell me weather she was going to terminate my contract, she tried to sell me an upgrade. I said I wasn't ready to look at that yet and didn't want to. She didn't care. She insisted that I look at the deals available so that she could ring me back the next day and discuss. I agreed to that just to get rid of her and then refused to answer when she rang me for the next few days.
A week ago on sunday I went online and ordered a new phone/contract through the company's website. Only I never got any email confirmations or letter about any of it and the phone was not delivered on the day the website said it would be. I went into the Three store to try and sort this out and things just got worse.
I found out that I have to give thirty days notice BY PHONE to end my contract. I wish she'd have f'ing told me that before!
A saleman in the store phoned up the company on his phone and we tried to fix things.
The phone I ordered online was pending or something and I got that sorted, kind of.
When I spoke to customer services to try and arrange the contract termination she said she could give me a good upgrade deal and insisted I let her tell me the options. She cleverly worded things so that I'd agree on a new deal, which I stupidly did without fully realising what I was doing. At the end when I remembered about the other phone, the one I wanted and I tried to ask her about it she got confused and rambled on about something else. Then said is there anything else I can help you with?
Yes, you can roll up and die, cause I f'ing hate your stupid ass! But I didn't say that.
So now I have two deals. The phone I want that I ordered online. This is apparently on hold and won't be dispatched. And the upgrade she sold me that I don't really want. Which is being delivered tomorrow.
I phoned up to try and cancel the phone that's coming tomorrow and was told I can't. I have to refuse the delivery and then ring back to try and sort out closing my account for the contract which expired last week, but has now been renewed and upgraded.
If I wasn't looking at paying money I wouldn't ring that bitch up again for a million bucks!
I am left SO angry, frustrated, furious and upset. I'd like to reach down the phone and throttle that stupid saleswoman. She doesn't give a damn about what I want at all! She doesn't care that I don't want whatever good deal she can sell me.
Back in january she said, but I can give you a very good deal that you won't get in store or online.
I though yes, but I'm not ready to think about a new contract yet and don't want to look.
Maybe I don't want a good deal. I'm actually happy with an okay deal that I can get from online.
She can go fuck herself. I really wanted to shout at her and ruin her day, like she's ruined mine.
I don't know how I could be so calm and polite when inside I was just burning with fury.
So now things are even more messed up than they were yesterday. It leads me to ask myself is it really worth all the hastle?
I like the security of a contract. That's why I go for them instead of pay as you go. When my contract comes to the end of it's term I like to get a new one, with a new phone, instead of upgrading.
It just should not be this stressful. It's not fair that I have to deal with this on my fucking birthday!
I chose to go into town today cause I stupidly thought the absent new phone I asked for could be easily sorted out. How could I think a simple thing like chasing down a hung up online order could be far from complicated?
If I have to speak to that woman again I don't know if I can bite my tongue. I almost hope that I do get to speak to her and after she sorts out my issue, I can recall how angry she made me feel and just give her a piece of my mind. I haven't felt this furious in as long as I can remember. I want to ruin her day and make her feel bad cause it would feel good. Revenge is sweet!
I've just been calling her any derrogitory name you can think of this morning and then I tried  not to think about it anymore so I wouldn't be stressed all afternoon.

So it's my birthday and that is the thing that matters/bothers me the most today. Isn't that sad?